Rental agreement

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Thank you for choosing Camgo campervan Japan. It is important for you to read and acknowledge these terms and conditions so you can safely and securely enjoy your holidays in Japan and make it a wonderful experience. If you have any additional questions about these terms and conditions please do not hesitate to contact us directly.

Chapter 1 :General Provisions

Article 1 (Applicability of Agreement)

The Company shall rent a vehicle (hereinafter referred to as "rent a car") to the "renter" in accordance with the provisions of this Agreement (hereinafter referred to as "Agreement") and Detailed Regulations. Matters not prescribed in the "Agreement" and Detailed Regulations shall be handled in accordance with laws and regulations or general customs.
The Company may accept special agreements, provided that they do not infringe upon the "Agreement" and Detailed Regulations, laws and regulations and general customs. In case a special agreement is concluded, it shall supersede the "Agreement" and Detailed Regulations.

Chapter 2 : Reservation

Article 2 (Application for Reservation)

For renting a "rent a car", the "renter" may apply for a reservation, on agreeing to the rate table prescribed by the Company and specifying in advance the type and class of vehicle, purpose of use, starting date and time of rental period, location of rental, rental period, place of return, driver, necessity of a child safety seat or other accessories, and other conditions of rental (hereinafter referred to as "rental conditions").
Upon receipt of an application for a reservation from the "renter", the Company shall accept the reservation within the range of "rent a cars" owned by the Company and the rental conditions approved by the Company in principle. In such a case, the "renter" shall pay to the Company an application fee for reservation specified by the Company, unless exempted by the Company.

Article 3 (Change of Reservation)

To change any of the "rental conditions", the "renter" must obtain the consent of the Company.

Article 4 (Cancellation of Reservation)

The "renter" and the Company shall conclude a rental contract for a "rent a car" by the starting date and time of rental prescribed in Article 2, paragraph 1.
The "renter" and the Company may cancel a reservation in such a manner as specified by the Company. If a rental contract of a "rent a car" (hereinafter referred to as "rental contract") has not been concluded within one hour after the starting time of the rental period, the reservation shall be deemed to be cancelled under any circumstances whatsoever.
If a reservation is cancelled due to reasons of the "renter", the "renter" shall pay to the Company a reservation cancellation fee separately specified by the Company, and the Company shall return the previously received application fee for reservation to the "renter" at the same time that the reservation cancellation fee is received.
If a reservation is cancelled due to reasons of the Company, the Company shall pay to the "renter" a penalty specified by the Company, in addition to returning to the "renter" the application fee for reservation which it received.
If a "rental contract" is not concluded due to reasons other than those mentioned in the preceding paragraph 2, the reservation shall be deemed to be cancelled. In such a case, the Company shall return the previously received application fee for reservation to the "renter".
The "renter" and the Company shall not make any claims against each other with respect to the cancellation of a reservation or failure to conclude a "rental contract, except as provided in this Article and the next Article.

Article 5 (Substitute Rent a Car)

If the Company is unable to lease a "rent a car" that meets the conditions booked by the "renter", such as the type and class of vehicle, accessories, smoking or non-smoking car, transmission specifications, etc. ( hereinafter referred to as "conditions"), it shall promptly notify the "renter" of the situation.
In the case of the preceding paragraph, if the Company is able to lease a "rent a car" under "conditions" other than those of the reserved car, it may offer to lease to the "renter" a "rent a car" under different "conditions" (hereinafter referred to as "substitute rent a car"), notwithstanding Paragraph 4 and Paragraph 5 of the preceding Article.
If the "renter" accepts the offer in the preceding paragraph, the Company shall lend a "substitute rent a car" under the same conditions of rent as those effective at the time of reservation, except for those conditions that could not be met. In such a case, the "renter" shall pay the rental rate of the "substitute rent a car" or the rental rate of the "rent a car" that had been reserved, whichever is lower.
If the "renter" refuses the offer in Paragraph 2, the reservation shall be deemed to be cancelled and the preceding Paragraph 5 shall be applied with respect to the treatment of the application fee for reservation, etc.

Article 6 (Agent for Reservation Service)

The "renter" may apply for a reservation at Camgo campervan reservation centers, travel agents, tie-up companies, etc. (hereinafter referred to as "agents") that handle reservation services on behalf of the Company.
If an application is submitted to an "agent" mentioned in the preceding paragraph, the request for a change or cancellation of the reservation shall be made to the "agent" that handled the application for reservation.

Chapter 3: Rental of Vehicle

Article 7 (Conclusion of Rental Contract)

The "renter" and the Company shall conclude the "rental contract," with the "renter" specifying the conditions of rent and the Company specifying the "rental conditions" based on the "Agreement," rate table, etc..
In concluding the "rental contract", the "driver" shall observe the obligations of the "driver" prescribed in the "Agreement" and Detailed Regulations.
Based on 2(10) and (11) of the Basic Instructions concerning rent a cars, the Company shall, in concluding the "rental contract", request that the "renter" present the driver's license of the "driver" designated by the "renter," or a copy thereof if considered necessary by the Company, in order to enter the name, address, type of driver's license and the license number in, or attach a copy of the driver's license to, the rental register (original rental slip) and the rental certificate, as prescribed in Article 13. In such a case, the "renter", if he/she is the "driver", shall present his/her own driver's license or submit a copy thereof if considered necessary by the Company; if the "renter" is not the same person as the "driver", he/she shall have the "driver" present his/her driver's license or submit a copy thereof if considered necessary by the Company.
The Company, in concluding the "rental contract", may request the "renter" to submit identifying documents other than a driver's license and may make copies of such documents.
The Company, in concluding a "rental contract", shall request the "renter" or the "driver" to submit an emergency contact number, such as a mobile phone number, etc.
The Company, in concluding the "rental contract", may designate the means of payment that the "renter" can use, such as credit card, cash, etc.
If the "renter" or the "driver" does not follow the provision of the preceding Paragraph 5, the Company may refuse to conclude the "rental contract" or cancel the reservation of the "renter." The stipulations in Paragraph 5 of Article 4 regarding the treatment of the application fee for reservation shall be applied in such a case.
Drivers must be 21 years of age or over.
There are no fees for additional drivers. However, all additional drivers must be assigned during the vehicle pick-up.
Rental time 24 hours for 1 day.
DRIVERS LICENSE :A current and full (non-probationary) motor vehicle driver's license, international Drivers license and a valid Passport is required and must be produced upon vehicle collection. For countries that do not require an international drivers license please provide an accredited Japanese translation. The translation must be provided by a Japan Transport Agency, authorized translation service or a diplomatic representative at a high commission, embassy or consulate, or the authority that issued your overseas license).

Article 8 (Refusal of Rental)

If any of the following items pertains to the "renter" or the "driver", the Company may refuse to conclude the "rental contract" or cancel the reservation of the "renter." :
- if he/she does not possess a driver's license;
- if he/she is considered to be under the influence of alcohol;
- if he/she is considered to show symptoms of being under the influence of narcotic drugs, stimulant drugs, thinner, etc.;
- if he/she has a child in the car without a child safety seat;
- if he/she is registered in the information management system of the National Rent-A-Car Association specified in Article 23 (hereinafter referred to as "National Rent-A-Car Association system")
- if he/she is considered to be a member of a designated violence group or organization related to such a group, or is deemed to belong to other anti-social organization;
- if he/she commits a violent act against or imposes a burden beyond a reasonable extent on an employee or other related person of the Company or uses a violent act or word, in connection with a transaction with the Company;
- if he/she undermines the trust in the Company or interferes with business activities of the Company by spread of false information or use of fraudulent means or force;
- if he/she commits any act that contravenes the "Agreement" and Detailed Regulations; and
- if he/she commits any act considered inappropriate by the Company
Notwithstanding the provisions in the preceding paragraph, the Company may refuse to conclude the "rental contract" or cancel the reservation of the "renter" in any of the following cases:
- if the Company does not have a "rent a car" available for rental;
- if the "renter" or the "driver" does not have a child safety seat for an infant under 6 years old who will be riding in the car
With respect to the treatment of the application fee for reservation when the Company has refused to conclude the "rental contract" based on the provisions in the preceding paragraph 2, the provisions in Article 4, paragraphs 3 to 6 shall apply.

Article 9 (Completion of Rental Contract)

The "rental contract" shall take effect when the "renter" has signed the "rental contract" and the Company has delivered a "rent a car" (including accessories: the same to be applied hereafter) to the "renter". In this case, the previously paid application fee for reservation shall be applied to a part of the rental rate.
The delivery of the "rent a car" mentioned in the preceding paragraph shall take place at the place and starting date and time of rental prescribed in Article 2.

Article 10 (Rental Rate)

On completion of the "rental contract", the "renter" shall pay the rental rate specified in the next paragraph to the Company.
The rental rate shall be the total of the following amounts, and the Company shall show each amount or a corresponding reference amount in the rate table:
1. Basic rate
2. Deductible compensation rate
3. Special equipment rate
4. One-way rate
5. Fuel rate
6. Vehicle assignment and pick-up rate
7. Other rates

Article 11 (Change of Conditions of Rent)

When changing the conditions of rent specified in Article 7 after the conclusion of the "rental contract", the "renter" must obtain the consent of the Company.

Article 12 (Inspection and Maintenance)

The Company shall conduct the inspections prescribed in Article 47-2 (Daily Inspection and Maintenance) and Article 48 (Regular Inspection and Maintenance) of the Road Trucking Vehicle Law, and shall rent properly maintained "rent a cars."
The "renter" or the "driver", in renting the "rent a car", shall confirm that the "rent a car" meets the conditions of rent by inspecting the exterior appearance of the car and accessories based on a separately specified inspection sheet and confirming that the car has not been poorly maintained.

Article 13 (Issuance and Carrying of Rental Certificate)

When the "rent a car" is delivered to the "renter", the Company shall issue to the "renter" a prescribed rental certificate with such contents as specified by the Chief of the Local Transport Bureau, the Director of the Kanto Land Transport Division of the Kanto Transport Administration Division.
The "renter" or the "driver", during the use of the "rent a car", must carry the rental certificate issued in accordance with the preceding paragraph.
If the "renter" or the "driver" loses the rental certificate, he/she shall immediately notify the Company regarding the loss of the certificate.
The "renter" or the "driver" shall return the rental certificate to the Company together with the return of the "rent a car".

Chapter 4: Use of Vehicle

Article 14 (Management Responsibilities of Renter)

The "renter" or the "driver" shall use and care for the "rent a car" like a good manager from the time the "rent a car" is received until it is returned to the Company (hereinafter referred to as "during the period of use").
When using a "rent a car," the "renter" or the "driver" shall comply with laws and regulations, the "Agreement," Detailed Regulations, instruction manuals and other directions for use presented by the Company.

Article 15 (Daily Inspection and Maintenance)

The "renter" or the "driver" must perform the daily inspection and maintenance prescribed in Article 47-2 (Daily Inspection and Maintenance) of the Road Trucking Vehicle Law ,checking the "rent a car" on a daily basis before using it, "during the period of use".

Article 16 (Prohibited Acts)

The "renter" or the "driver" must not perform the following acts "during the period of use":

Using the rent a car for a motor carrier business or for other similar purposes without obtaining the consent of the Company and authorization, etc. based on the Road Transport Law;
Using the "rent a car" for purposes other than the designated purposes or having it driven by persons other than the "driver" prescribed in Article 7;
Sub-leasing the "rent a car", having it used by third parties, or performing other acts such as depositing it as collateral;
Forging or falsifying the license number plate or fleet number plate of the "rent a car", or changing the original condition of the "rent a car" by modifying or remodeling it;
Using the "rent a car" for any kind of test or competition or for pulling or pushing other vehicles without obtaining the consent of the Company;
Using the "rent a car" in violation of laws and regulations or public order and morals;
Taking out accident insurance for the "rent a car" without obtaining the consent of the Company;
Taking the "rent a car" outside of Japan; or
Performing other acts in violation of the conditions of rent or "rental conditions" prescribed in Article 7
driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by Japanese law;
left with the ignition key in the Vehicle while it is unoccupied;
damaged by:
1. submersion in water
2. contact with salt water
3. creek or river crossing
4. driving through flooded areas
5. beach driving
6. used for any illegal purpose or in any race, rally or contest;
7. used to tow any vehicle or trailer;
8. used to carry passengers or property for hire or reward;
9. used to carry more persons than is permitted in the Vehicle manual or on the Vehicle or specified in this Agreement;
10. used to carry volatile liquids, gases, explosives or other corrosive or inflammable material and;
11. used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
Road restrictions apply as follows:
1. Camgo Campervan Vehicles can only be driven on sealed/bitumen or well-maintained roads.
2. Vehicles are not permitted to be driven on any beaches and unsealed roads. The Customer is responsible for all damage if travelling on forbidden roads as defined in later clause.
The Customer will not allow any animals to be carried in the Vehicle.

Article 17 (Illegal Parking)

If the "renter" or the "driver" parks the "rent a car" illegally in violation of the Road Traffic Law, he/she shall report, immediately after the illegal parking, to the police having jurisdiction over the area related to the illegal parking (hereinafter referred to as "jurisdictional police"), and shall be personally responsible for paying the parking fine as well as towing, storage, and other costs related to the traffic violation (hereinafter referred to as "treatment of violation").
When notice of an illegally parked "rent a car" is received from the police, the Company shall inform the "renter" or the "driver" and instruct him/her to promptly relocate the "rent a car" and report to the jurisdictional police to deal with the violation before the expiration of the rental period or by the time instructed by the Company, and the "renter" or the "driver" shall follow these instructions. If the "rent a car" has been relocated by the police, the Company may, at its own discretion, pick up the "rent a car" from the police.
After giving the instruction in the preceding paragraph, the Company shall, at its own discretion, confirm the status of the treatment of violation through the notice of traffic violation and payment notice/receipt, etc. and, if the violation has not been dealt with, shall repeatedly give the instruction in the preceding paragraph to the "renter" or the "driver" until the violation is finally settled. If the "renter" or the "driver" does not follow the instruction in the preceding paragraph, the Company may immediately cancel the rental contract without any prior notice or demand, and request the "renter" and the "driver" to immediately return the rent a car. The "renter" or the "driver" shall sign a document prescribed by the Company on which he/she acknowledges the fact of illegal parking and that he/she will report to the police and follow the legal procedures for violators (hereinafter referred to as "acknowledgement letter").
Notwithstanding the provisions relating to the treatment of personal information referred to in the beginning of the "Agreement", the "renter" or the "driver" shall agree to submit to the Public Safety Commission materials such as the letter of explanation prescribed in Article 51-4, paragraph 6 of the Road Traffic Law, the "acknowledgment letter" and rental certificate, and to cooperate with the police by submitting to the police materials containing personal information such as the "acknowledgment letter" and rental certificate, if deemed necessary by the Company.
If the "renter" or the "driver" does not complete the treatment of violation by the time of return of the rent a car, and if the Company has born the expenses required for searching for the "renter" or the "driver" of the rent a car (hereinafter referred to as "search expenses"), or if the Company has born the expenses required for the towing, storage and pick up of the vehicle (hereinafter referred to as "vehicle management expenses"), then the "renter" or the "driver" shall pay the following expenses to the Company by a due date to be designated by the Company:
1. 5-1Amount corresponding to the fine for illegal parking
2. Penalty for illegal parking to be separately determined by the Company (hereinafter referred to as "penalty and fine for illegal parking" together with the amount corresponding to the fine for illegal parking in (1) above)
3. Search expenses and vehicle management expenses
If the "renter" or the "driver" has paid the fine for illegal parking after he/she paid the Company the penalty and fine for the said illegal parking based on the provisions of the preceding paragraph, or if the fine for the illegal parking has been refunded to the Company because of the institution of a public prosecution or the case being brought to trial at a family court, the Company shall return the said penalty and fine for illegal parking to the "renter" or the "driver".

Article 17-2 (TRAFFIC OFFENCES)

The Customer is liable for an offence(s) committed during the Rental Period involving the use of the Vehicle where the offence was:
1. (a) a speeding offence, an offence in respect of failure to comply with the directions given by a traffic signal, or a toll offence where such offences were detected by approved vehicle surveillance equipment;

Chapter 5: Return of Vehicle

Article 18 (Renter's Obligation for Returning Vehicle)

The "renter" shall return the "rent a car" to the Company at the designated place of return by the expiration date of the rental period.
If the "renter" is unable to return the "rent a car" within the rental period due to a natural disaster or other act of providence, he/she shall notify the Company without delay and follow the instructions of the Company.

Article 19 (Checking of Rent a Car)

The "renter" shall return the "rent a car" in the presence of the Company in the same condition as when it was first delivered, except for deterioration and wear due to normal use of the "rent a car".
Before returning the "rent a car", the "renter" shall confirm that there are no personal effects of the "renter", "driver" or fellow passengers left inside the "rent a car". The Company shall not bear any obligations for the custody of personal effects after the "rent a car" has been returned.

Article 20 (Time of Return of Rent a Car)

If the rental period is extended based on Article 11, the "renter" shall pay a rental rate corresponding to the rental period after the change or the total of the rental rate before the change and the rate for the extra rental period, whichever is lower.
If the "renter" returns the "rent a car" after changing the rental period without obtaining the consent of the Company as prescribed in Article 11, he/she shall pay a penalty equal to twice the rate corresponding to the extra hours of the rental period, in addition to the rate prescribed in the preceding paragraph.

Article 21 (Place of Return of Rent- a-Car)

If the "renter" changes the designated place of return based on Article 11, he/she shall bear the expenses required for forwarding the vehicle (hereinafter referred to as "forwarding expenses").
If the "renter" returns the "rent a car" to a place other than the designated place of return without obtaining the consent of the Company as prescribed in Article 11, he/she shall pay a penalty equal to twice the "forwarding expenses".

Article 22 (Measures Taken if Rent a Car is not Returned)

If either of the following conditions applies to the "renter", the Company shall take necessary measures for confirming the whereabouts of the "rent a car" by utilizing the vehicle location information system, and send an unreturned vehicle damage report to the National Rent-A-Car Association, in addition to taking legal action such as filing a criminal complaint against the "renter."
1. if the "renter" does not respond to the Company's request for return of the "rent a car" even after the rental period has expired;
2. if the "rent a car" is deemed to be unreturnable because the whereabouts of the "renter" is unknown.
If either of the conditions of the preceding paragraph applies, the "renter" shall pay the Company for expenses it incurred searching for the "renter" and picking up the "rent a car".

Article 23 (Agreement on Registration and Use of Rental Information)

Notwithstanding the provisions relating to the treatment of personal information referred to in the beginning of the "Agreement", the "renter" and the "driver", if either of the conditions applies to him/her, shall agree to have the objective information based on the fact of rental, including his/her name, address, driver' license no., etc. (hereinafter referred to as "rental information") registered with the National Rent-A-Car Association system and the renters watch list for a period not exceeding 7 years,
1. if the "renter" or the "driver" fails to pay the penalty and fine for illegal parking specified in Article 17, paragraph 5 to the Company by the due date designated by the Company;
2. if either item of Paragraph 1 of the preceding Article is applicable

Chapter 6: Measures in the Event of a Breakdown, Accident or Theft

Article 24 (Breakdown of Rent a Car)

If a breakdown of the "rent a car" or other trouble occurs "during the period of use", the "renter" or the "driver" shall immediately stop using the car, notify the Company and follow the instructions of the Company.

Article 25(Accidents)

If an accident involving the "rent a car" occurs "during the period of use", the "renter" or the "driver" shall immediately stop using the car and take the following measures, in addition to the legally required measures, irrespective of the seriousness of the accident:
1. Immediately report the details of the accident to the Company and follow the instructions of the Company;
2. If the "rent a car" is to be repaired based on the instructions in the preceding item, have it repaired at a shop of the Company or a shop designated by the Company, except as approved by the Company.
3. Cooperate with the Company and the insurance companies under contract to the Company in the investigation of the accident, and submit all documents requested by the Company and the insurance companies without delay.
4. Obtain the consent of the Company before reaching a settlement or other agreement with the other party involved in the accident.
In addition to matters specified in the preceding paragraph, the "renter" or the "driver" shall handle and settle the accident as his/her own responsibility.
The Company shall give advice to the "renter" or the "driver" regarding the handling of the accident as well as giving cooperation to settle the accident.
On-Road Assistance
1. Any problems associated with the Vehicle including equipment failure, must be reported to Camgo campervan as soon as possible in order to give the opportunity to fix the problem during the rental. Failure to do so may compromise any claims for compensation. We reserve the right not to accept liability for any claims submitted after the rental period.
2. This service covers any technical malfunction of the vehicle arising from a manufacturing or material fault that directly renders the part concerned unfit foroperation during the warranty period and for which a warranty claim is not excluded.
3. Please note the manufacturer does not generally cover;
  1. The vehicle running out of fuel
  2. The keys being locked inside the vehicle or lost
  3. Flat batteries caused by incorrect usage of the batteries and or incorrect usage of any equipment that requires the batteries to operate.
  4. A breakdown caused by damage caused in an accident
  5. A breakdown caused by willful neglect
4. All road side assistance required or managed due to 4-2 a-e will incur additional charges provided by third party assistance.
5. Camgo campervan provides 24hr/ 7 days a week on road assistance support.

Article 26 (Thefts)

If the "rent a car" is stolen or damaged "during the period of use", the "renter" or the "driver" shall take the following measures:
1. Immediately report the matter to the nearest police station.
2. Immediately report the vehicle damage conditions to the Company and follow the instructions of the Company.
For your protection Japanese legislation provides no or very limited coverage for personal injury. Camgo campervan does not accept any liability for personal injuries sustained during the rental and recommend the hirer does not leave valuables in the vehicle and that they have personal travel insurance to cover for the loss/damage of personal belongings.

Article 27 (Termination of Rental Contract due to Unusable Vehicle)

If the "rent a car" becomes unusable during the rental period due to a breakdown, accident, theft or other trouble (hereinafter referred to as "breakdown or other trouble"), the rental agreement shall be terminated.
(c) Exchange Vehicle
1. The availability of an Exchange Vehicle is not guaranteed; provision is subject to availability, Customer location, accident liability and remaining hire duration. Additional charges may be incurred (see below).
2. If an Exchange Vehicle is required as a result of an accident, the Customer is responsible for making their own way to the Camgo campervan office location at their own cost.
3. Camgo campervan may offer the Customer the option of paying an "Exchange Vehicle Relocation Fee" to send a driver to deliver the exchange Vehicle to the Customer's location.
4. The Customer will pay for any costs relating to delivery of a change over Vehicle as a result of any single Vehicle accident. This charge applies irrespective of any Liability Compensation Option taken.

Chapter 7: Indemnification and Compensation

Article 28 (Indemnification and Compensation for Business by Renter)

If the "renter" or the "driver" has caused any damage to the Company or a third party "during the period of use", he/she shall indemnify the Company or third party for the damage, provided that the damage was not due to a reason attributable to the Company.
If the damage incurred by the Company mentioned in the preceding paragraph involves an accident or theft and results in the Company not being able to use the "rent a car" because of a breakdown due to a reason attributable to the "renter" or "driver," or because the "rent a car" has been defaced or left with a foul odor, the renter shall pay for such damage as specified in the rate table.
Notwithstanding the provisions in the preceding paragraphs, the "renter" or the "driver" shall not be required to compensate for any damage caused by a disaster designated as a heavy disaster pursuant to Article 2 of the Special Financial Aid Act for Heavy Disasters (Law No. 150 of 1962) (hereinafter referred to as "heavy disaster") if the damage relates to a "rent a car" lost, damaged or otherwise affected by force majeure in a region designated as a place hit by the heavy disaster.

Article 29 (Insurance)

If the "renter" or the "driver" is liable for damage based on the "Agreement" and Detailed Regulations, insurance money up to the following limits shall be paid to him/her from the accident insurance policy concluded by the Company for the "rent a car", provided that payment of such insurance money does not fall under an exemption in the insurance policy conditions.
1. Compensation for personal damage: Unlimited per person (including compulsory automobile liability insurance)
  (Excess fee / Maximum 100,000JPY per accident)
2. Compensation for property damage: Unlimited (Excess fee / Maximum 100,000JPY per accident)
3. Compensation for vehicle damage: Up to market value (Excess fee / Maximum 50,000JPY per accident)
4. Compensation for personal injury: Up to Yen 30 million per person
The "renter" or the "driver" shall bear the cost of damage for which insurance money is not paid or damage exceeding the amount of insurance money to be paid based on the provisions in the preceding paragraph.
If the Company has paid the cost of damage to be born by the "renter" or the "driver" based on the provisions in the preceding paragraph, the "renter" or the "driver" shall immediately reimburse the Company for that cost.
The amount of damage will be calculated by the insurance company based on the insurance clause)
Insurance cover exclusions
The Customer acknowledges that they are responsible for all costs for the following damage irrespective of the Liability Compensation Option that may have been taken. Damage as identified below is specifically excluded from any Liability Option (not covered) and the customer remains fully liable for all costs incurred.
1. for any damage due to vehicle use in contravention of clause Article 16 (Prohibited Acts)
2. an accident that has not been reported to the Police (an accident without an incident report issued by the Police);
3. an accident caused by drivers not identified on the rental agreement and/or drivers that have a license that has been cancelled or suspended and/or drivers who have a license that is classified as a learners or probationary license;
4. an accident caused while driving without a driving license;
5. any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle);
6. any accident/damage while driving under the influence of alcohol or drugs and negligence resulting in damage to the hired Vehicle or Third Party vehicle/property;
7. an accident that has occurred after the original rental period has expired and no advance notification of extension (and additional payment) has been received;
8. for any loss or damage to personal belongings: Camgo campervan recommend the Customer does not leave valuables in the vehicle and that they take out personal travel insurance;
9. If the Customer is deemed by local authorities to have been careless, negligent or wilful in failing to abide by the local road rules, resulting in damage to the hired Vehicle or Third Party vehicle/property;
10. the cost to retrieve or recover a Vehicle which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway and/or has been abandoned;
11. the cost to replace keys which have become lost, stolen, or retrieval of keys which have been locked in the Vehicle;
12. for all costs relating to overhead or underbody damage to the Vehicle however caused, except where Liability Compensation Option is taken. This does not cover single Vehicle rollover
13. for damage caused to the Vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual;
14. any damage caused to the Vehicle due to the use of snow chains; and
15. or any cost associated with the incorrect use of fuel (fuel being diesel or petrol), or water or other contamination of fuel.

Chapter 8: Cancellation

Article 30 (Cancellation of Rental Contract)

If the "renter" or the "driver" has violated the "Agreement" and Detailed Regulations during the rental period, the Company may cancel the "rental contract" without notice or summons and may request the immediate return of the "rent a car". In such a case, the Company shall not return the previously received rental fee to the "renter".

Article 31 (Cancellation by Consent)

The "renter" may cancel the "rental contract" during the rental period by obtaining the consent of the Company. In such a case, the Company shall return to the "renter" the balance of the previously received rental fee minus the amount of the rental rate for the period from the start of the rental to the return of the "rent a car."
When the "rental contract" is canceled as described in the preceding paragraph, the "renter" shall pay to the Company the following cancellation fee:
Cancellation fee = {(Basic rate for scheduled rental period)-(Basic rate for period from start of rental to return of vehicle)}×50%

Chapter 9: Miscellaneous Provisions

Article 32 (Late Charges)

The "renter" or the "driver" and the Company, if in default of the performance of their monetary obligations under the "Agreement" and Detailed Regulations, shall pay to the other party late charges at an interest rate of 14.6% per annum.

Article 33(Credit and Debit caard payment)

If a credit or debit card is presented as payment, the credit or debit card holder will be jointly and severally liable as a Customer.
All credit cards accepted by the Paypal will be accepted and a non-refundable 4% administration fee will apply to all transactions. Credit and debit card administration fees also apply to debited Vehicle Security Deposits. Only the Customer's credit card (and Paypal payment) is acceptable to use for the purpose of the Vehicle Security Deposit.
When payment is made by credit or debit card, the Customer agrees that:
1. Camgo campervan is irrevocably authorised to complete any documentation and to take any other action to recover from the Customer's credit or debit card issuer all amounts due by the Customer pursuant to this Agreement, including, but not limited to, any amounts due in respect of damage to the Vehicle or to property of a Third Party and all other additional charges as they are incurred, including parking and traffic offence penalties, road toll fines and associated administration costs; Camgo campervan for any amount properly due under this Agreement and the Customer shall indemnify and keep indemnified Camgo campervan against any loss incurred (including legal costs) by reason of notifying the Customer's credit or debit card issuer of such dispute;
2. Camgo campervan may process credit or debit card charges pertaining to the rental after the hire period.
The Customer acknowledges that all transactions under this Agreement are conducted in Japanese Yen. Due to exchange rate fluctuations and bank fees there could be some variance between the amount initially debited against the Customer's credit or debit card and the amount refunded. Camgo campervan accept no liability for any such variation.

Article 34 (Governing Law)

The governing law shall be the laws of Japan.
Where there are any discrepancies between the Japanese Agreement and any other agreement such as the English Agreement, the Japanese Agreement shall apply preferentially.

Article 35: (Court of Jurisdiction)

If any disputes arise regarding the rights and obligations based on this "Agreement" and Detailed Regulations, the court having jurisdiction over the HO location of the Company shall be the exclusive agreement jurisdictional court.

Article 36: (Governing Language)

These terms are provided in both Japanese and English. In case of a discrepancy between the Japanese and the English, the Japanese version will take precedence.